axs ticket refund insurance

Its for one of the Hyde Park British Summer Time concerts. So please be as cautious as possible when going through AXS. Can I get my money back for cancelled or postponed events? If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . It may take up to 30 days before we are able to review your claim. If I have Allianz ticket insurance and miss an event, can I get a refund? Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. follow our steps to get a refund from a ticket seller. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. No forms, no IDs, no complications. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. These documents are require to process your application and you are unable to submit your application without these documents. TicketPlan cannot be held responsible if incorrect banking details are provided. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. Took about 5-6 weeks and lots of following up but did get all my money back. BUY THE PERFECT TICKETS Front row or on the aisle? VIRTUAL (ONLINE) EVENTS. AXS.com Purchase Agreement We will need these documents as part of the application process and cannot process a refund without them. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. You should receive a confirmation after concluding your transaction. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. We notice that your web browser is out-of-date. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. x, Hello! Plans can . Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Upon your payment in full, you shall be entitled to the tickets you have purchased. I bought tickets for an event, but it has been - Ticketmaster The site owner may have set restrictions that prevent you from accessing the site. (United Kingdom) Usaa Insurance Binder Request - All Insurance FAQ For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. Because almost every single time I go through them, its a battle to obtain my ticket. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. For tickets to events located in the United States, the Service is operated by AXS Group LLC. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Allianz | Event ticket protection - Allianz Partners US Privacy Policy. With a simple integration this product has gone from strength to strength enabling AXS . The ticket is valid only for the event, date, time, and seat location issued. Axs Ticket Return Policy - unleashedagility.com Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Then be careful what insurance you pay for. Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Privacy Policy. Be the first to know. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Submission of our own medical confirmation form is preferred, please download it here: medical form template. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. You have chosen AXS Mobile ID as your method of delivery for your tickets. So I decided to treat myself and girlfriend to VIP tickets. Ticket T's and C's | The O2 Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Please note that further documentation may be required following our review. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. Congratulations! You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. IT IS NOT AN INSURANCE POLICY. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. To read the updated Privacy Policy, please. Help us help you quicker by coming with your mobile ticket ready to be scanned. Cant get ticket refund from AXS MoneySavingExpert Forum Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). On one occasion I got as far as selecting the insurance. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. AXS Concert Tickets & Allianz TIcket Insurance : r/Music - reddit Besk vr hjlpsida fr mer hjlp och support. Please visit our help page or contact customer support for assistance. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. I cannot access the Insurance company. Did the same happen to you? You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. Press J to jump to the feed. in the event description page, in pop-up boxes, or in an email). For tickets to events located in Canada, the Service is provided by AXS Group Canada. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. Apply for a refund. Travel insurance: which policies have the best covid cover? Klicka hr fr att kontakta oss. I bought these from AXS and paid 214 (bit of a rip off site . All applicable fees and charges will be disclosed prior to completion of your purchase. Privacy Policy cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. By clicking Next, you agree to the AXS.com Terms and Conditions. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. Please complete the section which is relevant to your application. Are AXS Premium tickets sold for every event? If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. How do I get my AXS Premium tickets once I complete my purchase? Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. Any restrictions on transfer or resale will be communicated to you (e.g. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. AXS | Reviews | Better Business Bureau Profile With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. During the event, strobe or theatrical lighting may be used. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. It's all a fan needs, all in one app. Stagecoach Festival 2023 PSA: Be careful using AXS when purchasing your tickets Shipping information, if any, is provided at checkout. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Reporting Fraud. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. a very friendly member of staff :) Date of experience: 16 February 2023. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. However, it is not clear if this would cover government advice. What is ticket insurance? A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. DE AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Uber Insurance Card Or Enrollment Form - All Insurance FAQ . Trip Cancellation Insurance | AXA Travel Insurance By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. How do I file a claim and get a refund if I have ticket insurance? If buyers Payment Method provider does not remit payment, the transaction will be canceled. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Violation thereof is grounds for revocation, seizure or cancellation without refund. Please note that orders are processed only after a billing address and other billing information has been verified. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). axs qr code for multiple tickets - veracitylogic.com But with Event Ticket Protector, they won't need to worry. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. Problem is I cant attend the event anymore :( so I cant get a refund. We will notify you by email if this box office collection is required. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. 36. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. or was there no option for you? Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. You are solely responsible for making a purchase, based on the information provided on our Service. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Supporting documents are preferred in English. x, Footer.languageSelector.ja-jp.greeting Click here. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. We need you to provide specific evidence of illness or injury for the ticket holder affected. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. Verification of information may be required prior to the acknowledgment or completion of any purchase. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Please note that we are currently unable to process postal documents. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Ticket Insurance. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. 5 minutes isn't long enough! According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. A refund AXS the company right which she bought the tickets sent via an email telling. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Official Tickets and Your Source for Live Entertainment | AXS.com Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Terms, conditions, and exclusions apply. We act on your behalf, as seller, when listing or reselling tickets. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. What is delivery delay/ticket printing suppression? If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. In these cases, customer service will attempt to contact you, using the information we have on file. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19).