footasylum returns faulty

Thank you so much. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. Purchased 2 pairs of Salomon trainers in different sizes. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Returns at Footasylum - Staall.com UK Footasylum has collected 369 reviews with an average score of 1.86. . Thanks. It goes against our guidelines to offer incentives for reviews. Read Customer Service Reviews of www.footasylum.com - Trustpilot Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Companies can ask for reviews via automatic invitations. In just a few steps, we'll have it sorted. They have scribbled size 7 on it. 2023 Trustpilot, Inc. All rights reserved. Verification can help ensure real people write reviews about real companies. 10% off at Footasylum on first orders with this promo code. Received 2 small refunds for I don't know what! High performance sneakers, trending streetwear and exclusive product weve got you. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. How long does Footasylum take to deliver? - Reviews Useless. Package allegedly dispatched on 11th December and now reported as list in transit! These featured collections are typically the most popular and best-selling products on the Footasylum website. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. Click the 'Copy' button to copy it. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Once Footasylum has received and inspected your order, a refund will be issued. Frasers Group reportedly offers to buy Footasylum Manners cost nothing. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. One very disappointed son this Xmas! Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. Alternatively, enter your order number and email address into Hermes to monitor your delivery. Get 60% off instantly: Footasylum discount codes } Finder CA Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, - The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. First and last time I will use this company. I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Tried to send Crocs back as they didnt fit my daughter. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Email never arrived so ended up going to a store on crutches to get a refund. Will definitely be ordering from them again. Tommy Jeans. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. For people who want unlimited delivery, you can pay 9.99 for a full year of free unlimited priority delivery with no minimum spend. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. The lady at the till was no better. Ordered coats for 2 of my sons in the sale. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. very helpful as Liverpool didnt answer the phone. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. We hope to see you again very soon. Asked for a pair of trainerscould not even tell what the guy said. Easy! UK Returns Free return by our courier service. Change of mind returns accepted. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Take care!Thanks,Rebekah. Totally shocking service in regards to a faulty item that they . 124.99. Check out what 59,467 people have written so far, and share your own experience. Thanks. That is great news that they arrived a day early!We hope to see you again very soon. This time, however, when I ordered, their courier choice was Yodel. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. They sent me trainers in a damaged box. Companies can ask for reviews via automatic invitations. 2023 Trustpilot A/S. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Ordered almost 400 worth of clothes for my son on the 12th of December! As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Ordered some trainers at 10.30pm amd paid for next day delivery. Newsletter subscription. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. 28 Feb. Up to 60% off at Footasylum during the half term sale. Ordered Nike trainers. Email and text communication was prompt and efficient. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Up to 50% . 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . I will always order with footasylum I am very happy with the service and products. Looks like they have found the nearest spare tatty box to send them out in. Easy! Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. We use dedicated people and clever technology to safeguard our platform. Never again. Thanks,Rebekah. Next time it will be JD SPORTS for my next purchase. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! High performance sneakers, trending streetwear and exclusive product weve got you. Great to hear that the parcel arrived so quickly. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Was looking everywhere but at her customers. All students enjoy 10% off at Footasylum. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). All rights reserved. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. No greeting, no please, no thank you. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. What Is Nike's Returns Policy? | Nike Help Replies to negative reviews in < 24 hours. In November 2022 I placed an order with FootAsylum and it never came. Reordered again Sunday afternoon, Monday morning was here. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. She got the problem sorted in minutes. Footasylum discount codes - 60% OFF for February 2023 | T3 10/10 will not be using footasylum again. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average 3 ratings with the average rating of 4 out of 5 stars. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. International Returns Most Popular Price was unbelievable for what I got! Greater than 75%. Will not use again. Email and text communication was prompt and efficient. They also offer a WhatsApp device but it doesnt work. Footasylum - YouTube I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If this was my store, they would all be sacked. Unable to get in touch with anyone from customer service to resolve issue. Ordered standard delivery, was dispatched the next day & arrived the day after. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. Hey MattThanks for taking the time to leave us a review. Looks like they have found the nearest spare tatty box to send them out in. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". Ordered standard delivery, was dispatched the next day & arrived the day after. On-time Delivery. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Will definitely be ordering from them again. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. That is great news about the fast delivery.We hope to see you again very soon. Extremely moody.I've never seen such self absorbed people. Round and round in circles. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Got them cheaper than any other website. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. They have sent them back to me and are refusing a refund. Refunds are made to the original payment method, and products must be in their original boxes and packaging. Get FREE UK delivery on all orders over 60 and FREE UK returns. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For full terms and conditions see here. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Package allegedly dispatched on 11th December and now reported as list in transit! 4. Perfect from start to finish. To break them up politely to ask for helpit was like I had sowrn at them. OG Stack Longline Puffer Jacket. In real life, they are dull, boring and have no character at all.