When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. Option one is a 100% Future Cruise Credit (FCC), which can be used on a future cruise that departs by December 31, 2024. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . I was refunded all but about $500 to my credit card within a few days. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. See what you need to do before and while you sail to stay healthy at sea. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Free expert cruise tips and news from Cruise Hive! Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Share your form with others. Cruise Cancellation Policies Due to COVID-19 [Detailed Guide] Maybe I will do a land trip if Covid testing is withdrawn. Sail through your vacation with less to worry about. I have bookmarked your post so I can reply once I see something; could be many months from now!. Canada. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. 1 Non-insurance feature provided by Princess. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. 03. Regular1-800-774-6237number. Cruise with Confidence seems the more flexible option as things stand right now. FCCs must be used before their stated expiration (book by and sail by) date. Disappointed with Princess - Princess Cruises - Cruise Critic Community Started June 21, 2021, By Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Copyright Cruise Blog Media LLC 2023. Posted February 1 . In either case, if you've booked your own airfare, you will have to contact your airline. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. . We'll see. Yep, our Pacific Coastal on Majestic in May 2023 was axed. However, like others in the global travel industry we have experienced some labor challenges.. What are Cruise Credits? - Princess Cruises Some Princess Cruises cancelled in San Diego | cbs8.com When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Not everyone would agree, and that's fine, we all have different concerns. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. Not quite sure why. Guess we will have to rethink this b2b. On Tuesday . Learn all about our flexible booking options and sailing with peace of mind. You can also visit our Frequently Asked Questions. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. Princess Cancels Additional Cruises on Crown, Island Princess; Delays You dont need to take any action to receive the default compensation offer. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. That's where Cruise with Confidence comes in. Cruise Cancellation Policies Due To CDC | Princess Cruises - YouTube A Princess spokesperson said the changes were made due to "labor challenges." Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. . If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. I canceled my 28Feb2022 cruise 62 days prior. Australia cruises go on sale March 23, 2022. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. Princess Cruises Extends Book with Confidence Policy Offering More Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. The following Princess sailings have been canceled: Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022 Royal Princess Australian sailings through March 9, 2022 Discovery Princess departures from Los Angeles through March 20, 2022 Emerald Princess Australia and New Zealand sailings through March 2022 Princess Cruises, Holland America extend cancellation amid coronavirus The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. When it comes to Royal Princess, the cancellations impact multiple sailings. Princess Cruises Updates Protocols With Immediate Effect Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. I think Princess also calls it Book With Confidence. Princess is always telling us to book early for the best prices. Learn more about our commitment toCruise Health. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. [CDATA[ Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. I thought I read somewhere it was only until April 2022 to book something. #1. I certainly never noticed any updates. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Princess cruise Feb 2022 - Cancel for any reason with Princess In fact it was the opposite. Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. LACruiser88, March 14, 2022 in Princess Cruises. CC Help Jenn It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Sounds logical. Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. 75% of full fare. You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. Free expert cruise tips and news from Cruise Hive! If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). Fortunately that was was rebooked but where's my air?? Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Princess Cruises Cancels Sailings as Ship Returns to the U.S. Early Princess Cruises Cancellation Policy - cruiselifestyle.co.uk // Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Princess Cruises Refund Policies - cruisecritic.com.au Is Offering 50% Off 2022 and 2023 Cruises If You . In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Powered by Invision Community. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). I was told it was non refundable by my TA. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. I thought there was a new number for us to call! New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. Q: What if I want to cancel my PVP coverage? Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. Cancellations. Now to deal with the refundable part back to my Princess Gift Cards. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Princess Cruises Issues New Cancellation Policy - Cruise Maven Princess Cruises Cancellation Policy: Can I Get a Refund? Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. By Posted 13 hours ago. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. As of right now they have the Coral, Grand and the Majestic in Australia later this year. There has been a fair bit of progress in the last few days about recommencing cruising from here. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! Did you get the refund on ins? In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. Didnt see this listed as canceled. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. I really did think that they would be working something out with Australia based on other reports I've read in the news media. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. Princess Cruises - What is Included? Food, Gratuities and More Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Now its a promise. It was already cancelled twice and now 3 times. We booked Majestic April 2 and cabins were scarce on that booking. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. CC Help Jenn FCCs are non-transferrable but may be used to pay for others on the same booking. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. Princess Cruises Cancellation and Refund Policy Maybe it will reappear in 2024 but we were not given a choice. COVID-19 Guest Protocols, FAQs + More at Carnival Cruise Royal Caribbean | Cruise with Confidence - Cruises.com Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. Type text, add images, blackout confidential details, add comments, highlights and more. This was a replacement cruise for a cruise that I can't even remember anymore! Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Princess Casino Booking Cancellation - Cruise Critic Community Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. I would hope FCC would be for what I paid for original cruise. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Call us at 800-338-4962 or inquire about a vacation here. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . In the event any guest believes any cancellation fees have been applied in error, they should contact us. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. Future cruise discounts have no cash value and are non-refundable. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Princess Cruises, Holland America Still Heading to Alaska Despite Updated October 20, 2022 We want to make your vacation the best it can be. PDF CG- PRINCESS CRUISES Terms & Conditions May 2022 With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. I hope to never have to deal with a cancellation again. If you have any questions about your current coverage, call your insurer, insurance agent or broker. How long will it take to get my refund or FCC? Its a convenient way to help ease your worries before setting sail. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. Princess Cruises | COVID-19 Protection Program Any 2021 Cruise departing on or before November 1st 2021 from/to a US port has been put on a stop sell per CDC guidance.
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