Login - LiveOps Inc. Copyright 2023 Liveops, Inc. All rights reserved. If you are looking for Liveops Agent Portal Okta? Not sure which client opportunity (or opportunities!) Agent Login Username / Email Forgot password? Learn about Liveops Enterprise Solutions Click Here . This field is for validation purposes and should be left unchanged. Still have questions? Independent Contractor management Ditch the paperwork and endless manual tasks. Love the flexibility of the jobs, but wish training was paid. To accept cookies continue browsing as normal. Login to know the status of the ticket. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Companies across a variety of industries trust Liveops to provide virtual contact center services. View our background requirements here. Its a good company depending on the project you are on. Main hustle or side gig its all up to you. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Reach out to us. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Okta Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Reach out to us. Its why weve led the industry in virtual flex agent services for more than 20 years. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Thats up to you. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. We understand the complex nature of managing independent contractors. Sign In | WebCE Easy global collaboration. Single Sign On. Love the flexibility of the jobs, but wish training was paid. Liveops Nation Login - eihowr.dixiesewing.com Remember me. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops But what good is making your own schedule if you cant get a schedule? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Have additional questions about applying? If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Improving Peoples Lives. Best of Antivirus Software. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Want to become a Liveops agent? Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Liveops Agent Portal And Liveops Nation Com Yes! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Earning potential. Customers sometimes need to speak with a live agent. I still love it., You make your own schedule. Independent Contractor Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Client opportunities may have additional requirements, including expanded client-specific certification. You may also receive performance-based pay or other incentives. Companies across a variety of industries trust Liveops to provide virtual contact center services. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Click herefor technical info. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Passwordless. Login - LiveOps Inc. IT Support Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. See all features. process. Sign in. GM Regional Customer Care Operations, major utility. Support. Want to become an Independent Liveops Agent. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed I wish there was some type of base pay. Login - LiveOps Inc. IT Support Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Liveops Agent Portal Okta - Explore Recent Take our quick quiz and well recommend our top client matches for you. The cons are being able to work in your own home. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. By Veronicas pandemic story is unfortunately all too common. (sales@liveops.com) Press & Media. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops Agent Okta Portal Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Managing multiple systems, programs, and screens simultaneously. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. We didnt just evolve the remote contact center model, we revolutionized it. Ditch the paperwork and endless manual tasks. Copyright 2023 Liveops, Inc. All rights reserved. One where youre provided with free warm leads? FLEXIBILITY AT SCALE. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. I don't mind the extra training if they had compensation for it. Enjoy the freedom and flexibility of being your own boss. Now we can focus on making sure IT is partnered with the business in everything they do.. We cant do this. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We've been partnering with Liveops since 2010 for all our inbound needs. Also the hiring process is long and it's unpaid. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Group Linking Link Okta groups to existing groups in the application. Some clients also pay commissions. Check the Eligibility requirements and make sure were currently accepting applications in your state. which is why weve been helping companies like yours for over 20 years. Want to become a Liveops agent? Provide support to users of top tax software providers. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. They have to be accessible, easy to use, secure, and platform agnostic. Connect contractors to affordable commercial insurances. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Conducting inbound/outbound customer service calls. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Since you are self-employed, you are in control of your profits and losses. Community. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Support. Independent Contractor Management - Openforce To accept cookies continue browsing as normal. Working at Liveops: 947 Reviews | Indeed.com Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Copyright 2023 Liveops, Inc. All rights reserved. Find ready-to-work contractors where and when you need them. Your customers deserve the best at every touchpoint. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Qualify and onboard contractors in record time. Get Directions Heres a direct link to where you can sign up. Liveops, Inc. | LinkedIn Forgot Password Enter the email address associated with your account. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. We would like to show you a description here but the site won't allow us. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Avoid Recruiting Scams To accept cookies continue browsing as normal. Be the customer care voice of top brands, providing best-in-class service. That syncs to Okta and then that person cannot access any applications. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Join Liveops Nation and experience the freedom and autonomy of being self-employed! They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Browse case studies, customer service tips and other helpful resources for enterprises. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. The sign-in URL is the web address you use in your desktop browser to access your company portal. This means you can choose when, where, and how often to work! Submit ticket. Forgot Password - LiveOps Inc. IT Support If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Enterprise Solutions. Apr 04, 22 (Updated: Sep 19, 22) Apply for Remote contact center Agents Jobs - Join Liveops Improving Peoples Lives. Learn more about how Liveops virtual contact center solutions can scale your business. No ones done this, Huckabay says. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. As a lot of people in the company say: it just works. . Collaboration tools are a huge part of us being successful, says Myers. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Scottsdale, AZ 85257. Keith Myers, SVP Business Technology, Live Nation. Not everyone will be as precious with your business as you are. Rather, you are self-employed meaning you work for yourself, or your business. LiveOps Review | How it Works & What To Expect - SideHusl Mobile first. I trust them and look forward to more cooperation and partnership in the future. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Agent Sign-In. Login. Login to track your existing support requests. The integrations looked complex. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Grow your home business through Liveops client network, working with the brands you know and love. I still love it., I strongly recommend not working for this company. Liveops Okta. contact center Opportunities - Work From Home - Join Liveops Liveops | Okta . Sell top insurance coverage to warm leads (license required). We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Learn More. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Universal Login. Cons. You don't necessarily have calls every . Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Applicant Login - Join Liveops You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Please enable it to improve your browsing experience. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Learn about Liveops Enterprise Solutions Click Here . GROW YOUR BUSINESS Find Out How & Apply . While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Flexibility. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Outspoken. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Copyright 2023 Liveops, Inc. All rights reserved. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. TMCF is the nation's largest organization exclusively representing the Black College Community. First, check out our frequently asked questions about the agent experience and application process. Virtual Call Center Services - Resources - Liveops Attack Protection. Flexibility. The background check requires a $24.99 processing fee paid directly to our vendor. You are paid the the talk/email minute when working so your pay for each day will vary. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Okta offered exactly what Live Nation needed. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. To find out more, read our Privacy Policy and Cookie Policy. Their consistency, professionalism and customer service are unparalleled in the industry. Help patients get the most out of treatment plans. Microsoft Edge Addons No problem. The world class support of Liveops and unparalleled access to world-renowned clients. . Goodbye long commutes, rigid schedules, and busybody managers. Enjoy the freedom of being your own boss. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Secure your consumer and SaaS apps, while creating optimized digital experiences. Sign an Independent Contractor Agreement. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Status. Hard to get in contact with managers for help. Password Remember me Or, sign in using: Apply to Liveops (Fountain) Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. No problem. Please update your browser to the latest version on or before July 31, 2020. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. To find out more, read our Privacy Policy and Cookie Policy. And, no calls equals no pay. Find Out How & Apply . Remember me. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Connect and protect your employees, contractors, and business partners with Identity-powered security. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Copyright 2023 Liveops, Inc. All rights reserved. Then, this is the place where you can find some sources which provide detailed information. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Learn more about how Liveops virtual contact center solutions can scale your business. Support. Suite 390. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Okta goes so much further than other providers, Huckabay says. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Copyright 2023 Okta. Use your email address or username and password to sign into your WebCE learning center account. You get to dictate when and how often you commit to providing services. Login. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Check the Eligibility requirements and make sure were currently accepting applications in your state. You can also manage cookies in your browser settings. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. This was a tight category! Scottsdale (headquarters) 1365 N. Scottsdale Rd. Documenting details of calls and customer interactions. Liveops Independent Contractor - YouTube I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Liveops offers work from home in customer service and sales. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Unlimited Flex Vacation New Parent Leave Protection. Liveops: Flexibility.
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